You
can read the column via the link below or the text below:
Davis: Beware of fake U.S. Postal Service emails during the holiday season - Philly Daily
Like
a good many people I purchase a lot of items online and the items are then
delivered to my home by either commercial shipping companies or the U.S. Postal
Service.
Online
purchases being mailed greatly increase during the Holiday season, so many
people are receiving emails stating that they are from the U.S. Postal
Service.
The
Postal Service warns that these emails are fake.
The
U.S. Postal Service (USPS) and the U.S. Postal Inspection Service (USPIS) note
that they are well aware of the circulation of fake emails/email scams claiming
to be from the Postal Service officials, including the Postmaster
General.
“Please
know USPS officials would never reach out directly to consumers and ask for
money or Personal Identifying Information (PII),” the USPS explained.
The
Postal Service offers information and tips on how to avoid becoming a victim of
fake emails and other kinds of consumer fraud.
“If you ever receive an
email about a package delivery or unpaid online postage charges, be careful,”
the Postal Service advised. “Some postal customers are receiving bogus emails
featuring the subject line, “Delivery Failure Notification.” These emails
appear to be from the U.S. Postal Service and include language
regarding an unsuccessful attempt to deliver a package.
“The
email will prompt you to confirm your personal delivery information by clicking
a button or downloading an attachment, that, when opened, can activate a virus
and steal information—such as your usernames, passwords, and financial account
information. The Postal Inspection Service is working hard to stop these emails
and protect your information.”
(Below is a sample of a fake Postal Service email):
If you receive an email about a package delivery failure, the Postal Service suggests you forward the email to spam@uspis.gov, and then delete the email. One should also report non-USPS spam emails to the Federal Trade Commission at www.ftc.gov.
The Postal Service also warns
of identity fraud “phishing.”
Did you receive a luring email from the Postal Service about a package delivery? Does it contain a link to click? Don't take the bait! It's a phishing attempt to steal your personal information.
Did you
receive an urgent email that requires action? Think before you click! Don't put
your personal information at risk. It's probably a phishing attempt. Did you receive an email
from the Postal Service about an attempted or intercepted package delivery?
Don’t click on the link! Bogus emails about delivery failures trick customers
into clicking links that contain viruses.
The
Postal Service also warns that one should not give out personal information via
email. The Postal Service states that they do not notify customers of package
delivery attempts or request personal information via email.
Poor
grammar indicates a fraudulent email, the Postal Service notes. Poor grammar
and spelling errors are a good indication that the email is fake. Also be aware
that if the email requests “immediate action,” it may be a scam.
The
Postal Service also warns of phone calls or voicemail messages from an
unfamiliar number claiming to need to verify sensitive personal information. If
you receive a call or voicemail, don’t respond. Delete the voicemail. This type
of scam is called “vishing.”
“Vishing,
short for voice phishing, is an identity fraud scam utilizing a phone call or
voicemail,” the Postal Service explained. “Scammers will call or leave a
voicemail and impersonate someone they are not, and attempt to elicit sensitive
information, like login credentials, personal identifying information, credit
card numbers or other banking details. These impostors may pretend to be Postal
Inspectors, or other persons in USPS and USPIS positions of authority. They may
attempt to coerce you with threats of arrest or some other punishment.”
If
you ever receive a phone call or voicemail from an individual claiming to be a
Postal Inspector or other law enforcement official- alleging there is an active
warrant out for your arrest, the Postal Service warns you to be careful.
“These
individuals impersonate law enforcement, or other positions of authority, and
will manufacture a threatening situation and sense of urgency in an attempt to
coerce you into sending them money and/or providing your personal information
to steal your identity. They may claim you are the suspect of a criminal
investigation or currently have an outstanding warrant for your
arrest. The impostor’s phone number may be blocked or spoofed/fake, displaying
a number other than the actual number used by the impostor. “The imposter may
even spoof/fake a legitimate number of the person or entity he/she is
impersonating. Postal Inspectors will never demand money from you or threaten
you with arrest for failing to provide personal information over the phone,
text, or email. The U.S. Postal Inspection Service is working hard to stop these
impostors.”
The Postal Service and the
Postal Inspection Service know that the recent occurrences of mail customers
receiving calls from individuals impersonating Postal Service and Postal
Inspections Service personnel,
The Postal Service offers the
information below to protect you from this imposter scam.
“If you receive a communication
from someone impersonating a Postal Inspector, please send an email to the
USPIS Cyber Crime Unit at ISCCU@usps.gov. Please include your name and
contact information, the name and any contact information used by the imposter,
and a summary of the phone call or copy of the actual communication with the
imposter.”
Delete the emails. Never open
the emails and never respond to the emails. Don’t respond by threatening to
expose them to law enforcement or scold them for being awful human beings. If
you do open the email, don’t call any phone numbers the email asks you to.
Even Santa relies on the Postal Service (his sleigh can only hold so much), so as you receive your online purchases and gifts through the mail, be aware that there are Grinch crooks trying to scam via email.
You can read my other Philly Daily Crime Beat columns via
the link below:
Paul Davis On Crime: My Philly Daily Crime Beat Columns