From The Factory Floor To The Front Line: New Mission Statement For The Defense Contract Management Agency

The Defense Contract Management Agency released the below information:

FORT LEE, Va. - Defense Contract Management Agency Director Air Force Lt. Gen. Wendy Masiello announced a new mission statement for the agency in an email to the workforce yesterday:

We are the independent eyes and ears of DoD and its partners, delivering actionable acquisition insight from the factory floor to the front line … around the world.

“Those words get to the heart of what DCMA is about,” said Masiello. “We are uniquely poised on the factory floor to front line continuum to provide insight to our program partners so they can make the best decisions about their contracts and the products and services that result.”

The announcement came as Masiello finishes her first 100 days as the agency’s director. She’s spent much of that time visiting contract management office’s around the world, talking with employees at all levels to get a full understanding of the organization’s work and the challenges it faces.

“These visits have solidified my belief that DCMA is a great organization with great people,” she said. “I’ve been inspired by the dedication, innovation and observations you’ve shared. I look forward to meeting more of you in the future.”

Masiello took the input from her visits into a two-day strategic offsite meeting with agency senior leaders. There they conducted a stakeholder analysis and discussed overarching DoD strategic guidance including the Quadrennial Defense Review; the DoD Strategic Management Plan; and the acquisition, technology and logistics Better Buying Power initiatives.

The meeting also produced a new vision to complement the new mission statement:

One team, one voice delivering global acquisition insight that matters.

Masiello said, “This vision means we will integrate our efforts, analyze our data, and provide one unified message that our customers can use to the benefit of today’s contracts and those in the future.”

In addition, the director announced four broad strategic goals that will be the foundation of a strategic plan for fiscal years 2015 to 2020.

Masiello said in the coming weeks she’ll conduct both virtual and live all-hands sessions with the workforce to discuss the agency’s way ahead.

“I could not be more proud to be a part of this amazing team,” said the director. “I know that by working together we will overcome many obstacles while exceeding any goals we assign ourselves. I look forward to your partnership as together we provide acquisition insight that matters through global engagement."

NOTE:  After serving in the U.S. Navy as a young sailor during the Vietnam War I went on to serve as a Defense Department civilian employee for the Defense Contract Management Agency.

For the last 21 of my more than 37 years of combined U.S. Navy/DCMA service, I was the administrative officer of a DCMA command in Philadelphia. I oversaw security, safety, public affairs and other support services for the command.

I retired in 2007 and became a full-time writer.

You can learn more about DCMA (then called DCASR and DCASMA) and the old Philadelphia Quartermaster via the below link:

http://www.pauldavisoncrime.com/2010/06/philadelphia-quartermaster-revisited.html

The Philadelphia Quartermaster Revisited

A couple of months ago I drove past the "Quartermaster" on 21st and Oregon Avenue in South Philadelphia and I was saddened by the dilapidated look of the closed Defense Department compound.

As a South Philadelphia neighbor of the compound, as well as a former employee there, I recall vividly when the Quartermaster, an 11-square block compound composed of buff-colored buildings centered by a tall clock tower, was a local South Philly mainstay and major employer.

So like many other former employees, area residents and business people, I was pleased to read that the City of Philadelphia plans to establish a homeland security "fusion center" on the Quartermaster compound.

Last week I interviewed Everett Gillison, Philadelphia's Deputy Mayor of Public Safety, for an article on the Quartermaster fusion center. The piece will appear in an upcoming issue of Counterterrorism magazine and I'll post the piece here when it comes out.

Gillison made the plan for the fusion center, to be called the Delaware Valley Intelligence Center, sound encouraging. It will truly be good to see the old Quartermaster once again used for public service.

The Quartermaster compound, in operation since 1918, was the site of the Defense Supply Center Philadelphia (DSCP) until 1999 when the command collocated with the Navy’s procurement center in Northeast Philadelphia.

From the 1960s throughout the 1990s, the South Philadelphia military colossus purchased billions of dollars of food, clothing, textiles, medicines and medical equipment annually at the wholesale level for the men and women of the Army, Navy, Marines, and Air Force worldwide.

The Quartermaster also had a number of Defense Department tenants who shared the compound, the largest being the Defense Contract Administration Services Region (DCASR), later reorganized into the Defense Contract Management Agency (DCMA).

DCASR oversaw defense contractors in the state of Delaware, Southern New Jersey, and Southeastern Pennsylvania. These defense contractors supplied the armed forces with everything from DSCP’s clothing, medical and textile products to major electronic weapons systems. From boots to cruise missiles, DCASR provided contract administration, quality assurance, engineering and program oversight of the contractors for the Army, Navy, Marines, Air Force and NASA.

Prior to moving to the Quartermaster site in 1918, the organization that later became DSCP was called the Schuylkill Arsenal. According to DSCP's official history, the Arsenal began as a warehouse for ammunition and other military supplies. Local seamstresses were contracted to make uniforms by hand in their own homes. In 1803 the Arsenal outfitted the Lewis And Clark Expedition to the Northwest at a cost of $2000.

The Arsenal supplied guns and ammunition, as well as clothing and textile materials, to the American military during the War of 1812. In 1818 the Schuylkill Arsenal gave up its ammunition and arms mission to fully dedicate itself to manufacturing, storing and distributing clothing and textile materials.

During the Civil War, more than 10,000 seamstresses and tailors were hired to make uniforms and clothing for Union troops. The facility provided the same service during World War I. Due to the enormous requirements of the world war the organization moved to the newly constructed buildings in South Philadelphia.

The new facility was called the Philadelphia Quartermaster Depot. During the 1930s, the Quartermaster outfitted 600,000 members of the Civilian Conservation Corps (CCC).

The Quartermaster later supported the Army in World War II, which saw the troops swell to more than eight million soldiers. The depot also continued to support the troops during the Korean War.

In 1965, the Defense Personnel Support Center (DPSC) was officially established and its mission was expanded to provide food, medicines and medical supplies, in addition to its already essential clothing and textile supply responsibilities. The Defense Subsistence Supply Center of Chicago and the Defense Medical Supply Center in Brooklyn, N.Y. moved to the South Philadelphia location. DPSC went on to provide support to the troops fighting in the Vietnam War.

DPSC continued their support of the troops during the Gulf War, as well as a number of humanitarian relief efforts and peacekeeping missions related to Hurricane Andrew, Somalia, Bosnia and Haiti. DPSC was renamed the Defense Supply Center Philadelphia (DSCP) on January 13, 1998, although local residents and employees continued to call the compound the Quartermaster.

As a result of the 1995 Base Realignment and Closure Commission's decision, the Quartermaster compound was closed in 1999 and DSCP and the tenant commands moved to the naval depot in Northeast Philadelphia.

The Quartermaster compound is important to me as I worked there for more than 25 years.

After serving two years on an aircraft carrier during the Vietnam War, I went to work as a clerk at the Quartermaster in 1972. 

I quit later that year to attend Penn State and study journalism, as I have always wanted to be a writer. Unfortunately, I later discovered that I could not afford to be a full-time student, so I reluctantly returned to the Quartermaster with a plan to attend college at night.

I was hired by the tenant command DCASR and I worked there as a clerk for another year. I went back on active duty in 1974 and served two years on a Navy harbor tugboat at the U.S. Navy nuclear submarine base at Holy Loch, Scotland. I was discharged in 1976, and as the economy and unemployment was as bad then as it is today, I reclaimed my old DCASR clerk job as a returning veteran.

Although I hated the boring and seemingly senseless clerical work I did during my early years there, I loved the social atmosphere.

There were office parties, extended lunches at neighborhood bars like JR's and The Loft, celebratory luncheons, fabulous Christmas parties, picnics, dances, and drinking at the Officer's Club after working hours. The Quartermaster also had a bowling league, a dart league, a men's softball league, and a mixed men and women softball league. The softball games were played at the nearby "Lakes" (Roosevelt Park) and the Philadelphia Navy Yard in South Philly.  

There were old friends from my South Philly neighborhood working at the Quartermaster and there were many, many beautiful girls working there as well. The pretty girls alone were an inducement to go to work each day.

I've often joked that the Defense Department didn't have to pay me during those years, as I had so much fun I would have gladly paid admission at the Quartermaster's gate.

That is not to say that good work was not accomplished there. We were a combat support agency and our mission was to support the armed forces worldwide during war and peace, but we had a relaxed working atmosphere . 

I would later be promoted into better jobs and I discovered that the work there could be interesting and rewarding.

In 1986 I became the chief of installation services for the Defense Contract Administration Services Management Area (DCASMA) Philadelphia, which later, like DCASR, was renamed the Defense Contract Management Agency (DCMA).

I was responsible for security, safety, public affairs and other support services for the command. I served as an investigating officer and investigated security violations, theft, and other crimes. I also investigated Inspector General complaints of misconduct, waste, fraud and abuse.    

I was also a contributing writer for Defense Department magazines.

I received the Philadelphia Federal Executive Board's 1990 Public Affairs Award for my magazine pieces. Writing military journalism and covering stories for the Defense Department's magazines helped me become a freelance writer in 1993.

I expanded my public affairs role in 1991 by becoming a producer and on-air host of a public affairs radio program called Inside Government. I worked with the radio program from its 1991 debut to the closing program in 2005.

Sponsored by the Philadelphia Federal Executive Board and its executive director Jack Radcliff, the radio program aired Sunday mornings on WPEN 950 AM and WMGK 102.5 FM. The half-hour interview program dealt with crime, espionage, terrorism, taxes, health, the military and other issues of concern to Philadelphia area residents.

Along with the other members of the production team, I received the Vice President's National Performance Review "Hammer" Award in 1995.

My installation services chief job would be upgraded several times over the years with increasing responsibility and pay, and I went on to become the command's administrative officer.

Although I did a good bit traveling during those years to defense contractor plants and military bases in the tri-state area, as well as to Washington D.C., Boston, Memphis and St. Petersburg, Florida, to name a few places, on a normal work day I walked to work at the Quartermaster. Walking to work most days for more than 25 years was truly a job benefit.

Like many of the Quartermaster's employees, I was devastated to learn that the Quartermaster compound would close under a base realignment and we were to be relocated to the Naval Support Activity in Northeast Philadelphia in 1999.

Although we were glad that we retained our jobs with the move to the Navy depot, and the Navy depot was a good place to work, the new base was clearly not the old Quartermaster.

Below are photos of the Quartermaster closing ceremony:

I retired from the Defense Department in 2007 to become a full-time writer, but I still think about my time at the Quartermaster when I drive or walk past the compound gates, or when I bump into another old employee.

I made many good friends while working there. I met my beautiful wife there. I witnessed many triumphs and tragedies there. And I like to think that I did some good and purposeful work there.

I lament the passing of the Quartermaster era, but I'm hopeful about the planned homeland security fusion center on the old compound.

You can also read my Counterterrorism magazine piece on the multi-million dollar contract fraud and bribery case at the Philadelphia Quartermaster via the below link:

Paul Davis On Crime: A Look Back At The Multi-Million Dollar Defense Contract Fraud and Bribery Case At The Philadelphia Quartermaster