Terri Moon Cronk at DoD News, offers the below piece:
WASHINGTON, Dec. 22, 2014 - Now a 59-year tradition, the North American
Aerospace Defense Command in Colorado Springs, Colorado, will follow Santa
Claus's Christmas Eve travels using radar, satellites, jet fighters and special
cameras, said Air Force Master Sgt. Chuck Marsh, spokesman for the NORAD Tracks
Santa program.
First, the northern warning radar system covers nearly 50 installations
across northern Canada and Alaska to closely monitor signs of when Santa leaves
the North Pole in his flying-reindeer-powered sleigh, Marsh explained.
Next, the geosynchronous orbit satellite system begins tracking Santa's
route, 22,000 miles above earth, using infrared systems that detect heat to pick
up the warmth generated by Rudolph the reindeer's red nose, he said.
Finally, Canadian NORAD CF-18 fighter pilots take off from Newfoundland and
welcome Santa and his reindeer to North America, where American NORAD jet pilots
escort him in F-15s, -16s or -22s, Marsh said.
Santa Cams Keep Kids on Course
That's when the high-speed, digital Santa cameras positioned around the world
pick up St. Nick at about 3 a.m., MST and 5 a.m., EST Christmas Eve, Marsh said.
Pictures and videos from the cams are loaded onto the Santa tracker at
http://www.noradsanta.org/.
That's when the fun begins.
Volunteers take their positions at 4 a.m., MST, and 6 a.m., EST at the NORAD
operations center to field children's phone calls at 1-877-446-6723 or
1-877-HI-NORAD in eight languages -- English, French, Spanish, German, Italian,
Japanese, Portuguese and Chinese.
Children can then watch as Santa starts his trek from the International Date
Line in the Pacific Ocean, travels west, and moves up and down the Eastern and
Western hemispheres. Weather conditions may cause Santa to vary his course.
Volunteers Get Caught in Excitement
The volunteers work two-hour shifts but usually stay longer out of
excitement, said Marsh, adding, "We couldn't do this without them."
Volunteers also talk to children all around the world from NORAD all around
the world by email at noradtrackssanta@outlook.com, Facebook posts, Twitter
tweets, Google-Plus and even via OnStar operators.
"We're expecting more than 1,250 American and Canadian uniformed personnel,
[Defense Department] civilians, family members and members of the local
community to volunteer their time Dec. 24 to answer the thousands of phone calls
and emails that flood in," Marsh said.
Last year, the NORAD Tracks Santa operations center had nearly 20 million
website visits from people in 234 countries, 1.45 million Facebook "likes," and
more than 146,000 Twitter followers, Marsh said.
Volunteers received more than 117,000 phone calls during the 23-hour
timeframe, he said, and responded to more than 9,606 emails and some 800
inquiries through OnStar.
Kids Ask Everything
Children ask volunteers lots of questions about Santa's whereabouts, whether
he goes to every house in the world, and how he gets all the presents delivered
in one night.
"NORAD intelligence reports indicate that Santa doesn't experience time the
way we do ... but in his own space-time continuum," Marsh said. "It seems like
24 hours to us, but it's days, weeks and even months to Santa, because he
wouldn't want to rush the important job of delivering gifts and spreading
joy."
Some children want to know Santa's age, Marsh said.
"It's hard to know for sure," he said. "But he's at least 16 centuries
old."
The volunteers also advise children that Santa delivers presents between 9
p.m. and midnight, so it's important for them to be asleep when he arrives,
Marsh said.
No Need to Wait for the Fun
As Christmas nears, children and their families can take part in new
age-appropriate games every day on the website, watch movies, listen to holiday
tunes by the Air Force Academy Band and read about Santa, the history of his
ancient sleigh and the holiday traditions of other countries.
NORAD's Track Santa program is DoD's largest community outreach program, and
this year about 60 organizations' contributions will make the program possible,
Marsh said.
"We're very proud of our mission [at NORAD and NORTHCOM] and we're good at it
all -year long," Marsh said. "But we love the opportunity this time of year to
be able to say to everyone, 'Sleep tight. We have the watch.'"
Note: In the above U.S. Air Force photo by Air Force Master Sgt. Chuck Marsh volunteers monitor phones and computers to talk with children while tracking Santa Claus at the North American Aerospace Defense Command Santa Operations Center at Peterson Air Force in Colorado.