Mike Korby, the Social Security Administration’s deputy commissioner for communication, offers the below information:
Social Security phone scams are the #1 type of fraud reported to the Federal Trade Commission and Social
“We are taking action to raise awareness and prevent scammers from harming Americans,” said Andrew Saul, Commissioner of Social Security. “I am deeply troubled that our country has not been able to stop these crooks from deceiving some of the most vulnerable members of our society.”
Social Security employees will occasionally contact you by telephone or mail for business purposes if you have ongoing business with the agency. However, Social Security employees will not:
Tell you that your Social Security number has been suspended.
Contact you to demand an immediate payment.
Ask you for credit or debit card numbers over the phone.
Require a specific means of debt repayment, like a prepaid debit card, a retail gift card, or cash.
Demand that you pay a Social Security debt without the ability to appeal the amount you owe.
Promise a Social Security benefit approval, or increase, in exchange for information or money.
Remember that Social Security empl
“Awareness is our best hope to thwart the scammers,” said Gail Ennis, Inspector General for Social Security. “Tell your friends and family about them and report them to us when you receive them, but most importantly, just hang up and ignore the calls.”