The FBI released a piece on the thier National Threat Operations Center.
“With our job, average doesn’t really exist,” said Sharon, a threat intake examiner at the FBI’s National Threat Operations Center (NTOC). “Every time we pick up the phone it’s a different situation.”
For NTOC threat intake examiners, that means handling about 3,100 different situations every day as phone calls and electronic tips flow into the FBI facility in Clarksburg, West Virginia. The calls and online tips can touch on any one of the FBI’s areas of focus—from counterterrorism and counterintelligence to bank robberies, public corruption, violent crime, and more.
The FBI’s goal is to make sure every tip is evaluated rapidly and appropriately as it continues to invest in the operations, training, and staffing of the intake center.
You can read the rest of the piece and watch a video via the below link: