Jim Borland, the Social Security Administration’s acting deputy commissioner for communications offers the below information:
Online and otherwise, there’s a lot of information out there, and sometimes it’s difficult to tell what sources are credible. With millions of people relying on Social Security, scammers target audiences who are looking for program and benefit information.
The law that addresses misleading Social Security and Medicare advertising prohibits people or non-government businesses from using words or emblems that mislead others. Their advertising can’t lead people to believe that they represent, are somehow affiliated with, or endorsed or approved by Social Security or the Centers for Medicare & Medicaid Services (Medicare).
People are often misled by advertisers who use the terms “Social Security” or “Medicare.” Often, these companies offer Social Security services for a fee, even though the same services are available directly from Social Security free of charge. These services include getting:
A corrected Social Security card showing a person’s married name;
§ A Social Security card to replace a lost card;
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§ A Social Security number for a child.
If you receive misleading information about Social Security, send the complete ad, including the envelope, to: